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 PAST   
       
 PERFORMANCE   

 
          
   

 

  INDEPENDENT STUDY OF THINK ENERGY MANAGEMENT LLC'S
  ' PAST PERFORMANCE SURVEY '  -   RESULTS


     An independent and confidential PAST PERFORMANCE SURVEY was
     conducted by Open Ratings Inc., a Division of Dun & Bradstreet (D & B),
     on Think Energy Management LLC in 2004. This survey covered our clients'
     opinions of our business performance in the following areas:
 
    Reliability, Cost , Order Accuracy, Delivery / Timeliness , Quality ,
     Business Relations , Personnel , Customer Support and Responsiveness
.
    
This D & B survey produces an over-all company PAST PERFORMANCE
     RATING ranging from 0 to 100.

     We are pleased that this Opening Ratings Inc. survey reported that 
     Think Energy Management LLC achieved an outstanding performance
     rating of 97 ! 
We are proud of our performance record, national
     reputation . . . and above all cherish our long-term client relationships.

 

 

       CLIENT 
    COMMENTS


" TEM is one of the most knowledgeable, resourceful and helpful energy professionals
that I have ever worked with. TEM single handedly orchestrated an effective
nation wide demand-side management program ... which lead to utility cost savings
of $2.5 million per year. TEM's dedication and commitment to our account has been a
key factor to our energy management success. TEM services have helped reduce
our energy costs, increased our net profits and therefore increased the market value
of our properties. We strongly recommend TEM to other commercial, industrial and
government building owners"

HEI HOSPITALITY
 
Vice President

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" It is our pleasure to provide you with the strongest kind of endorsement and
recommendation to your organization as a highly skilled energy management
company. Since retaining your services, you have demonstrated a keen ability to
listen, analyze, test and create imaginative, realistic and cost-effective solutions
for which we are eternally grateful. Your team has demonstrated a strong
sense of what we like to call 'ownership' whereby your team responds to our
needs like an owner. Our problems are your problems and there is no higher
praise can one bestow on any employee, associate or service provider than to
say that they act like 'owners' . "

SHERATON SUITES AKRON / CUYAHOGA FALLS
 
President
.....................................................................................................

"Not only did Think Energy Management LLC give us unbiased facts to make
informed decisions, but we received valuable information on the status, quality
and efficiency of our existing energy use. This knowledge gave us the ability to
make prudent and adept decisions in regard to our facility improvements. We
continue to be enthused with our 25 year plus relationship with your company.
We are very impressed with your knowledge and your ability to help us save money.
Money budgeted for your energy audits has been money well spent and the
results are tangible."

RDA MANAGEMENT COMPANY
 President

.....................................................................................................

" Think Energy Management saved SERV-ICE Delivery Company thousands of dollars
in line extension fees and by demonstrating the proper use of our time-of-day
demand meter. Through your knowledge and expertise, Think Energy Management
took a seemingly impossible situation ...and made it manageable. As such we would
like to extend our praise and appreciation for your efforts.

SERV-ICE DELIVERY CO
 
Vice President

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" Think Energy Management is a ONE STOP RESOURCE for all of McKinley's
building automation systems, utility metering, utility tariffs, metering, lighting,
and energy conservation needs. McKinley manages over 850,000 sq. ft. of Class A
office space in downtown Akron. I would not hesitate to recommend Think Energy
Management for all of your energy management needs"

MC KINLEY COMMERCIAL
 Regional Property Manager

.....................................................................................................

Your expert contributions to the recent RFP to purchase electricity for the County
has been instrumental in making the process a lot easier. By providing us
comprehensive knowledge of the electric and gas markets, you have smoothed
the way for us to make necessary provisions to reduce energy costs in the future.
Numerous energy audits and recommendations will save the County hundreds of
thousands of dollars per year that will be better used for other County needs"

CUYAHOGA COUNTY, OHIO
 
Energy Manager


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  TEM Representative Clients (logos)

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 LETTERS FROM CLIENTS

......................................................................................................

Richard G Lubinski , Think Energy Management LLC: " Let me express our gratitude
for your tremendous contribution as a speaker during the recent 11th Annual Ohio
Energy Management & Restructuring Conference. The Conference was a tremendous
success with excellent attendance and absolutely outstanding scores from the attendees
on their conference evaluations. In fact this year's conference was the highest rated
conference in the eleven year history of the program, setting scoring records in overall
rating, written materials and average speaker & session ratings. Best energy seminar yet!"

OHIO MANUFACTURERS EDUCATION COUNCIL
 President 
 

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" Probably the most important factor from user's standpoint is that an Energy
Management Consultant have the ability to analyze and understand the existing
lighting and H.V.A.C. systems and be able to evaluate their condition and ability
to respond to the energy management system controls. "
KEYBANK
SVP Corp Real Estate

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" We conservative estimate that the total dollar savings to the complex on an
annual basis though Energy Management is in excess of $20,000 per month! "
QUAKER SQUARE PROPERTIES
President

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" You delivered more than they promised. In fact we would have been pleased
if they had delivered what they promised in their conservative estimate of the
savings and payback period. What we got was much more. Our system paid
for itself in two-third the expected time. We are now enjoying unbridled savings. "
FOREST CITY MANAGEMENT
G
eneral Manager

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" In the food industry one of the top 5 concerns is Energy Management. The
quality of your work has exceeded our expectations and resulted in savings.
Paying attention to every facet of business has been in part responsible
for our sound financial condition. "
WEST POINT MARKET

 President

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" We felt you could offer us a full spectrum of Energy Management from initial
Energy Audit to choosing hardware and software packages to suit our needs.
By them not being married to one specific supplier and having the ability to
pick and chose in the market place appealed to us.
"
FRIEDEN HOTEL COMPANY
President

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" After an initial evaluation we authorized the expense of an Energy Management
Audit. This Energy Audit was very extensive, as well as revealing. It not only showed
us areas of uncontrolled energy usage in our company, but also made key
management more aware of our energy system and its requirements. "
S & S DISTRIBUTING
Director of Operations

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" Last week I attended an Ohio Edison seminar that focused on developing teamwork
between industry and the power company. This teamwork would help minimize load
growth across Ohio Edison's distribution system and educate industry in how to more
effectively use electricity. One way that we have contributed to this partnership
is by using your Energy Management System. We have employed EMS load scheduling
and KW load alarms to take advantage of off-peak electric rates and to manage our
on-peak demand. "  
ZION INDUSTRIES INC
VP Operations

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" The system you installed , not only had our intended results of reducing natural
gas and electricity consumption but also reduced our peak demand for electricity,
thus reducing our overall bill. Also because of the timing mechanism in our BAS,
our HVAC system overall comfort level of the building has improved. In addition,
you found two problem offices which several attempts by previous companies had
failed to improve. Your mechanical systems Engineering Staff after reviewing our
building plans and inspecting our air distribution system, greatly reduced the
problems in those offices. "
 
FAMILY SERVICES
Director of Business Management

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" Your EMS / BAS project drawings were the best we have ever seen. "
 ROMANOFF ELECTRIC
 Project Manager

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" Think Energy Management LLC is the real deal...when it comes to Energy Management! "
 THOMPSON ELECTRIC
 Sr. Project Manager

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